Frequently asked questions
What makes Thrive & Play Kits different?
Our Thrive & Play Kits are thoughtfully designed to make sensory play simple for busy moms while creating meaningful moments for curious littles. Each kit is handmade, themed with intention, and includes play ideas to encourage creativity, fine motor development, and open-ended play. Many of our kits also include a coordinating Scripture to help plant little seeds of truth through everyday play.
What ingredients are in your playdough?
Our handmade playdough is made with simple, non-toxic ingredients:
• Flour
• Water
• Salt
• Cream of Tartar
• Vegetable Oil
• Food Coloring
Some themes may include biodegradable glitter or decorative toppings. If you’d prefer your playdough without glitter, simply leave a note at checkout or contact us before placing your order.
Why does my playdough look dry or have salt crystals?
Because our playdough is handmade using simple ingredients and contains no harsh preservatives, you may occasionally notice a light layer of salt crystals on the surface. This is completely normal!
Simply knead the dough for a minute or two, and it should become soft and smooth again.
How long does the playdough last?
When stored properly in its airtight container, unopened playdough typically stays fresh for 2–3 months or longer.
To help extend its life:
• Store in the airtight container after every use.
• Keep in a cool, dry place.
• Avoid prolonged exposure to direct sunlight.
• Play with clean, dry hands.
The more it’s played with and properly stored, the longer it typically lasts!
What if my playdough starts to dry out?
If your playdough begins to dry after lots of love and play, simply knead in a few drops of warm water until it becomes soft again. Avoid adding too much at once—you can always add more if needed!
What age are your products recommended for?
Our products are recommended for children ages 3 years and older.
Because our kits contain small parts, they present a choking hazard and should always be used with adult supervision.
Is the playdough edible?
No. While our playdough is made using non-toxic, food-grade ingredients, it is intended for play only and is not meant to be eaten. If a small amount is accidentally ingested, it is generally not harmful, but we recommend supervising children during play.
Do you accept returns or cancellations?
Because each order is handmade and made to order, we do not accept returns, exchanges, or cancellations.
If your order arrives damaged or you experience any issues, please contact us within 7 days of delivery. We want every customer to have a wonderful experience and will do our best to make it right.
How long will my order take?
Most orders ship within 3–5 business days, though processing times may be longer during holidays, product launches, or busy seasons.
Custom orders, party favors, and wholesale orders may have different turnaround times depending on the size of the order. If you have a specific deadline, please reach out before ordering, and we’ll do our best to accommodate you!
Do you offer custom orders?
Yes! We’d love to create something special for your event.
We offer custom sensory kits, party favors, and wholesale opportunities for boutiques, play cafés, schools, churches, and more. Visit our Party Favors or Wholesale pages to learn more and submit an inquiry.
Still have questions?
We’re always happy to help! Reach out through our Contact page or send us an email, and we’ll get back to you as soon as possible.